4.6/5

Absolutely AWESOME! Lesley Daunt was a star!!

Everything about the trip was fantastic...transportation, hotels, food, tour director/driver, activities...everything!

Amazing experience!

Traveled by myself & it was an amazing experience! I met wonderful people and never felt alone. The tour guide was very helpful and made sure we were all well taken care of! Accommodations, meals and excursions were all wonderful. I loved it.

Booking this tour was by far the easiest process I have encountered in all my travels.

Highly recommend!

The trip was amazing. Great value. Fun and informative. Would use CIE again

Our guide, Ellert, was phenomenal. He was informative and fun and he and our bus driver, Pall, did an excellent job keeping us safe in extreme conditions. The activities, meals, and lodging we received was a good value. Would absolutely use CIE Tours again. Iceland is a truly magical land and this was the trip of a lifetime. AND we saw the northern lights 3 different nights!! Check that off my bucket list.

Absolutely incredible! I can’t say enough about our Icelandic tour guide and driver! Great experience for a reasonable cost. Saw and did a ton that I wouldn’t have done otherwise without a touring company. I am going to book another trip, maybe Ireland this time!

great

very professional,helpful and informative

Easiest Thing Ever!

Easiest thing I ever did. Spoke with the booking agent, who took care of absolutely everything I needed. Only job left for me, a voracious planner, was to provide my credit card number.

First-class experience!

The tour guides went above and beyond to make the experience special! Two examples; the wife of a honeymooning couple had a cousin living in Ireland that owns a B&B which happened to be along our route and our guide made a brief stop so they could visit and take pictures, and personally, I had mentioned wanting to research my grandfather's history to our first city guide. She had asked what the surname was and about halfway through the tour, our driver pulled me aside and told me the city guide had found a book on my grandfather's surname and she bought it for me and left it with the hotel in Dublin we would be returning to. Completely unexpected and shows me the attention to detail and desire to make the customer's experience special and unique!

Great scheduleand accommodations

TJ was so helpful and professional

It was easy and efficient.

Booked online

This was the third trip my husband and I have taken with CIE. I have always booked online with no problem at all. We booked our own flights the first two trips but used their service this time. Any questions we had were answered with a quick phone call.

It worked for me

I worked through a travel agency at home so the booking service was transparent to me.

Books through travel agent. No problems

Persistance

Liked the way Ashlyn stayed on the line or put me on hold to resolve all issues we had to overcome to do the whole trip in one session. CIE really impresses me. (100% improvement from last year! ) Thank goodness.

Good team to work with

The team of agents worked quickly on any adjustments I needed to make during the planning process. They did a good job of working within my needs & for that I was most appreciative.

Excelllent tour from start tofinish.

Everything was so well organized. No detail left out. Beyond our expectations. The whole trip was perfection.

CIE planned an excellent trip to Italy. Any time that I have used CIE, I can depend on the customer service department to assist me during the reservation process, help me obtain good flights, and settle any concerns that may arise. The only issue that I had with the Taste of Italy tour was a lack of clarity in the written itinerary. From reading the written itinerary, I believed that the tour included a visit to the forum in Rome, but that visit was not included.

Pleasant people. Knowledgeable. Very helpful. Always there to answer our questions.